Here's how to fix those brands and others, according to our experts: 1. If you're having issues with an unresponsive touchpad or trackpad, there are several ways to get your device in working shape, whether it's a Dell®, HP® or Lenovo® laptop. How to fix a laptop touchpad that's not working Dirt and dust may be stuck in your touchpad.Your laptop may contain corrupted files or software.Your laptop may have outdated or corrupted drivers.The touchpad settings on your laptop may have been disabled.Your laptop may have defective hardware.Your laptop's operating system may be frozen.Here's why you may encounter these issues: But when the trackpad is having trouble, you'll notice two things: It responds inconsistently and erratically, or worse, it won't respond all. Your laptop touchpad-or trackpad, if you're on a MacBook®-can malfunction for several reasons. Check out their tips for getting your touchpad (aka your mouse) back up and running.
They help millions of customers (and counting) resolve their device problems and get the most out of their tech. When your laptop touchpad isn't working, there's a lot you can't do-from controlling the cursor to scrolling through your favorite apps and websites.īut don't worry, Asurion Experts come across issues like this every day.
